Our Centres are open Monday to Friday from 09.00 to 17:00
ABOUT ADVANCED TOWING
We employ all of our own fitters, We do not pass work out to third parties, deliver towbars for you to get fitted elsewhere or have towbars delivered to a depot that you then have to drive to hoping that you don't have to wait to get them fitted.
We provide the complete solution from start to finish. We come to you, with the towbar you have ordered, and fit at your home or workplace leaving your time free. You only pay for the towbar once we arrive to fit it.
We have a Huge choice of towbars available from europes leading towbar manufacturers.
Our prices are constantly being monitored to ensure we remain the perfect choice for "Hassle Free, Convenient and Competitive" towbar installations.
OUR AIM
Our aim is to retail competitively priced, quality products produced by some of the UK's and Europe's leading Towbar manufacturers. Due to the volume of products we retail, we have to be confident that quality is being maintained to ensure our customer's expectations are met. We therefore carefully monitor our manufacturer's performance and welcome customer feedback - good or bad, to ensure we pass on credit where due or correct a sub-standard issue.
In the event of a guarantee query, please firstly email customercare@advancedtowing.co.uk being sure to state your original order or transaction reference, along with a description of the issue and pictorial evidence if possible. Your request will then be forwarded to the product manufacturer, whose responsibility it shall be to assess and process your claim.
TIMESCALE
As a general guideline, our manufacturers offer a lifetime parts guarantee upon their products.
In the rare event that a component should fail through workmanship within 12 months of product receipt, we will instruct the product manufacturer at their discretion to arrange for a replacement part to be forwarded. And we will fit said part free of charge.
Should you have any guarantee question upon a product pre-order, please contact us for assistance.